Returns & Exchanges
At Cambria Bike, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for items in new, unused condition with original packaging. Whether it's a sizing issue or a change of heart, our goal is to get you back on the trail as quickly as possible.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to enter your order number and email address to start the return request.
- 2.Package Your Gear
Carefully place the unused items back in their original manufacturer packaging and secure them in a sturdy shipping box to prevent damage during transit.
- 3.Attach Shipping Label
Print your prepaid shipping label provided through our portal and securely tape it to the outside of your package, ensuring any old labels are covered.
- 4.Drop Off and Refund
Hand off your package to the designated carrier; once our warehouse inspects the return, we will issue a refund to your original payment method within 5-7 business days.
